Terms, Conditions & Privacy Policy
By booking or using services from Tnaffas Spa, you agree to the following:
1. Services & Client Conduct- Tnaffas Spa provides professional home massage and spa services focused on comfort, safety, and relaxation.
- Clients and therapists may end a session at any time if they feel uncomfortable.
- Any inappropriate behavior, misconduct, or unsafe environment will result in immediate termination of service without refund.
- Clients must disclose any relevant medical conditions (such as pregnancy, injuries, or chronic illness) before the session.
- Services may be refused if there are health or safety concerns.
- Clients are responsible for ensuring they are medically fit to receive services.
- Appointments must be canceled or rescheduled within the required notice period.
- Late cancellations or no-shows may be charged the full service fee.
- Late arrival may result in reduced service time.
- All services are non-refundable unless required by law.
- Prices are subject to change without prior notice.
- Clients must provide a safe, clean, and appropriate environment for the service.
- Tnaffas Spa reserves the right to refuse service if conditions are unsuitable.
- We are not responsible for lost or stolen personal belongings.
We reserve the right to refuse or stop service without refund if:
- The client is under the influence of drugs or alcohol
- There is inappropriate, unsafe, or abusive behavior
- Health or safety risks are identified
We may collect personal information including:
- Name, phone number, and contact details
- Address for home service appointments
- Relevant health information needed to safely provide services
Your information is used to:
- Schedule and deliver services
- Communicate regarding bookings
- Improve service quality and customer experience
- We take reasonable measures to protect your personal data.
- Your information is kept confidential and will not be sold or shared with third parties, except when necessary to provide services or required by law.
You may request to:
- Access, update, or delete your personal information
- Opt out of communications at any time
Tnaffas Spa reserves the right to update these Terms, Conditions & Privacy Policy at any time. Continued use of our services indicates acceptance of any updates.